Privacy notice
This notice explains how Melvaris & Co. uses the information you share when requesting an experience or contacting support.
Information we collect
When you submit a request or contact us, you may provide:
- Name, email address, and phone number (if you choose to include it)
- Preferred date, traveler count, and general trip details
- Optional accessibility notes and messaging preferences
How we use it
We use your information to:
- Respond to your request and provide start guidance
- Answer questions you send to support
- Send the emails you asked for regarding booking communications
- Improve clarity and reduce back-and-forth
Sharing and safeguards
We only share information when it’s necessary to fulfill your request or to provide support. We take reasonable steps to protect your information from unauthorized access.
If you request updates by email, we’ll keep communications relevant to your booking and questions.
Your choices
You can ask us questions about your request and communication preferences. If you no longer want emails, you can unsubscribe from booking-related messages we send.
Want help? Contact support and include the details of your request.
We designed this notice to be readable. If you’d like a specific explanation about how your request is handled, reach out to us.